SUSADHU Refund & Return Policy
At SUSADHU, we prioritize customer satisfaction and aim to provide a smooth and transparent shopping experience. Our products are crafted with care, and we stand behind their quality. However, if you're not completely satisfied with your purchase, we offer a 3-day return policy with a full refund guarantee under the conditions outlined below.
Return & Refund Conditions
Customers are eligible for a full refund if the product is returned within 3 calendar days from the date of delivery.
Returns must be initiated within the 3-day window to qualify for a refund.
The item must be unused, unworn, and in its original packaging with all tags attached.
Any items returned in a damaged or used condition will not be eligible for a refund.
How to Initiate a Return
To initiate a return, please email us at susadhuofficial@gmail.com with the following details:
Order number
Reason for return
Photo of the product (for verification)
Our customer support team will review your request and provide return instructions. Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
Refund Method
Refunds will be issued to the original method of payment (e.g., credit/debit card, UPI, or wallet).
If payment was made via Cash on Delivery, we will request your bank details to process the refund securely.
Exceptions / Non-Returnable Items
The following items are not eligible for return or refund:
Customized or personalized products
Items marked as Final Sale or Non-Returnable on the product page
Need Help?
If you have any questions regarding our return or refund process, please contact us:
📧 Email: susadhuofficial@gmail.com
Our support team is available to assist you promptly and professionally.
Why Shop with SUSADHU?
100% Customer Satisfaction Guarantee
Fast & Free Returns (within 3 days)
Transparent Refund Policy
Trusted Indian Brand for Quality Craftsmanship
SUSADHU – Authentic Craft. Honest Policy.